B2B review data

Software reviews scraper for Capterra, GetApp and TrustRadius

Scrape B2B software reviews from Capterra, Software Advice, GetApp and TrustRadius into one schema: pros, cons, sub-ratings, reviewer job title, industry and company size, vendor replies and incentive flags. Ratings are normalized to a 5-point scale, so sites compare directly.

★ 5.0 rating · 2 reviews23 users97.9% successful runs (30 days)

What data you get

ratingOverall rating on a 5-point scale
subRatingsSub-ratings such as ease of use
prosWhat the reviewer liked
consWhat the reviewer disliked
reviewerJobTitleReviewer's job title
industry / companySizeReviewer's industry and company size
vendorReplyVendor's reply to the review
incentivizedWhether the review was incentivized
sourceReview site the row comes from

How it works

  1. Open the scraper on Apify and sign up (free).
  2. Enter routes, dates and options in the form.
  3. Click Start and download results as JSON, CSV or Excel, or call the API.

Pricing

$1.20 per 1,000 rows

Pay per event: you are charged only for what the run returns — reviews scraped, product summary rows. There is no monthly subscription; caps in the input keep each run's cost predictable.

Apify gives $5 free credits every month — enough to test this scraper at no cost.

Example tasks

Ready-made inputs. Copy one into the scraper form or send it through the API.

Scrape newest Slack reviews from TrustRadius and Software Advice

Up to 100 reviews per product, newest first.

{
  "searchTerms": [
    "Slack"
  ],
  "searchSites": [
    "trustradius",
    "softwareadvice"
  ],
  "maxReviews": 100,
  "sortReviews": "newest"
}
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Scrape negative Capterra reviews for a product

Only reviews of 3 stars or lower.

{
  "productUrls": [
    "https://www.capterra.com/p/135003/Slack/"
  ],
  "maxRating": 3,
  "maxReviews": 200
}
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Compare Asana vs Trello reviews on Software Advice

Reviews plus a product summary row for each.

{
  "searchTerms": [
    "Asana",
    "Trello"
  ],
  "searchSites": [
    "softwareadvice"
  ],
  "includeProductRow": true,
  "maxReviews": 50
}
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Recent positive HubSpot CRM reviews on TrustRadius

4+ star reviews published since January 2026.

{
  "searchTerms": [
    "HubSpot CRM"
  ],
  "searchSites": [
    "trustradius"
  ],
  "publishedAfter": "2026-01-01",
  "minRating": 4
}
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Use cases

FAQ

Which review sites are supported?

Capterra, Software Advice, GetApp and TrustRadius. Search by name works on Software Advice and TrustRadius; for Capterra and GetApp paste product URLs.

Are ratings comparable across sites?

Yes. All ratings are normalized to a 5-point scale; TrustRadius scores out of 10 are converted.

Is it legal to scrape Capterra, GetApp and TrustRadius?

The scraper reads publicly available Capterra, GetApp and TrustRadius data without logging in. Scraping public data is generally allowed, but you are responsible for complying with local laws and the site's terms, and for not collecting or misusing personal data.

Can I collect only negative reviews?

Yes. Set a maximum star rating, e.g. 3, to collect complaints only, and filter by publish date.

How do I get the data into my app or spreadsheet?

Call it through the Apify API, use the Python or JavaScript client, or connect it to Make, n8n, Zapier or Google Sheets. Results export to JSON, CSV or Excel, and runs can be scheduled.

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