Scrape Trustpilot reviews for a company
500 newest reviews plus the TrustScore profile row.
{
"companies": [
"slack.com"
],
"maxReviews": 500,
"sort": "recency",
"includeCompanyRow": true
}Review data
Trustpilot Reviews Scraper API: reviews, ratings and TrustScores
Collect Trustpilot reviews for any company by domain or review URL, or look companies up by name. Filter by stars, language, date range, keyword, verified status or company replies, and export JSON, CSV or Excel — no login, API key or proxy needed.
★ 5.0 rating · 2 reviews20 users96.1% successful runs (30 days)
What data you get
rating | Star rating of each review |
text | Review title and body |
date | When the review was published |
language | Review language |
verified | Whether Trustpilot marks the review as verified |
reply | Company reply to the review |
trustScore | Company TrustScore and star rating |
reviewCount | Company review counts |
categories | Company categories and claim status |
How it works
- Open the scraper on Apify and sign up (free).
- Enter routes, dates and options in the form.
- Click Start and download results as JSON, CSV or Excel, or call the API.
Pricing
$0.50 per 1,000 rows
Pay per event: you are charged per review, per company profile row and per search result returned. Set max reviews to 0 to collect company profiles only.
Apify gives $5 free credits every month — enough to test this scraper at no cost.
Example tasks
Ready-made inputs. Copy one into the scraper form or send it through the API.
Get negative Trustpilot reviews of competitors
1–2 star reviews from the last 3 months for two companies.
{
"companies": [
"fiverr.com",
"upwork.com"
],
"stars": [
1,
2
],
"dateRange": "last3months",
"maxReviews": 300
}Find companies on Trustpilot by name
Company profiles for a search term, no reviews.
{
"searchTerms": [
"meal kit delivery"
],
"maxSearchResults": 10,
"maxReviews": 0
}German Trustpilot reviews about refunds
German reviews with a company reply that mention "Rückerstattung".
{
"companies": [
"booking.com"
],
"languages": "de",
"keyword": "Rückerstattung",
"withRepliesOnly": true,
"maxReviews": 200
}Use cases
- E-commerce brands: track what customers say about you and competitors on Trustpilot.
- CX and support teams: pull 1–2 star reviews mentioning words like "refund" to find root causes.
- Lead generation: find companies by name and compare TrustScores and review volume.
- AI teams: feed review text into sentiment models, RAG and LLM summaries.
FAQ
Do I need a Trustpilot account or API key?
No. The scraper works without login, API key or proxy setup.
Can I find a company without knowing its domain?
Yes. Use search terms; each returns matching companies, and you can also scrape their reviews.
Can I get only new reviews on a schedule?
Yes. Give the run a memory name and later runs return only review rows not delivered before.
Is it legal to scrape Trustpilot?
The scraper collects publicly visible review pages. Make sure your use complies with applicable laws and Trustpilot's terms, and handle reviewer names and other personal data carefully or leave them out.
How do I connect it to my tools?
Use the Apify API, Python or JavaScript clients, or integrations with Make, n8n, Zapier and Google Sheets.